Returns & Exchanges
At House of Mangalam, we take pride in the quality of our home products, but if you are not entirely satisfied, we offer a hassle-free 15-day return and exchange policy. Please ensure that items are unused and kept in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
- 2.Quality Inspection
Ensure the product is in its original condition with all tags and packaging intact; our team will review your request within 24-48 hours.
- 3.Schedule Pickup
Once approved, a courier partner will be assigned to collect the package from your doorstep at a time convenient for you.
- 4.Receive Refund
After the item reaches our warehouse and passes quality checks, your refund will be processed to the original payment method within 7-10 business days.